Welcome to the North Central Regional Transit District
A Message from Executive Director, Anthony J. Mortillaro
Welcome to the North Central Regional Transit (NCRTD) website. We hope that you find the site informative and user friendly. The District and the services we are able to provide are very important to me. I have been involved with the NCRTD since its inception and I am proud to serve the district as its Executive Director.
During Fiscal Year 2012, the NCRTD continued to experience success as it completed its fifth year of service to the residents within the District. We are proud to have reached a new milestone in respect to an all-time high in ridership with 185,827 riders for the year, representing a 26 percent increase over the previous year. This increase in ridership confirms that regional and rural public transportation continues to be an important and crucial concern in North Central New Mexico. It remains the forefront of our mission as we strive to bring interconnectivity between the communities and bring educational, work, and mobility opportunities to customers, neighbors and visitors alike.
Following is a short list of our FY2012 accomplishments:
- Received an unqualified audit for FY2011 and no new management findings;
- Surveyed Customers who gave the District a 4.7 average rating (with 1 ”dissatisfied”, 5 “very satisfied”) for overall satisfaction with the services provided;
- Completed the $2 million dollar reconstruction of the District’s new headquarters and maintenance facility in Española;
- Replaced aging fleet with modern and economical vehicles that have enhanced security features;
- Developed long range financial and capital investment strategic plans;
- Added a new route to service the Town of Edgewood.
For the upcoming year the District is anticipating continued investment into our ability to serve the customer and enhance route planning through the purchase of routing software and ride planning applications. In addition, further fleet replacements are anticipated along with the construction of a fleet fueling facility in order to decrease fuel costs. Lastly, additional bus shelters, signage, trash receptacles and route information will be made available at current locations for the comfort of the rider along with needed route information.
The District is steadfast in continuing to operate in a transparent manner and a commitment to excellence with guidance from the Board of Directors, collaboration with our riders, member entities and elected officials. Success in the future will come based on the efforts of all the stakeholders. The future brings an air of excitement for the organization and its team.
I hope you will find this website informative and useful. As you navigate the site and note the accomplishments and services enumerated herein, the delivery of which are carried out daily by many caring team members whose skills and commitment make the NCRTD the great transit agency it is today. I am privileged and honored to be one of the many team members contributing to our success.
We encourage you to tell others about our free service! Thank you for allowing me this opportunity to serve you.
Enjoy the free ride!