Demand Service
Rio Arriba County/Española Demand
The NCRTD provides demand service within 15 miles of the Española Transit Center on Paseo Oñate in Española if within Rio Arriba County. For more information, please consult the Demand Policies and Procedures (below), or call 866-206-0754.
Taos County/Town of Taos Demand
The RTD Chile Ride provides demand service within a 3/4 boundary on either side of the Chile Line Red route. Please call 866-201-0754 or 505-629-4725 to schedule in advance -- by at least the day prior.
Fixed Route Flex
We also offer a 3/4 mile flex from any fixed route for a cost of $10.00 to the general public. Please call 866-206-0754 to request this service.
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Reservation service shall be available for any trip. Requests for reservation service must be made at least 1day prior up to 4 days in advance on a first come, first served basis. Same-day reservations are accepted on a space available basis.
Requests for service shall be accepted from 6:00 a.m. to 3:00 p.m. on the day prior to the service day. Reservations for service on Monday or the day after a holiday shall be received on the NCRTD’s voice messaging service. Whenever possible a return trip will be scheduled. (Please note that an expected change to the policy in January 2017 will expand reservation and cancellation hours to 6 a.m. to 5 p.m.)
Please notify us of any cancellations immediately. Thank you.
Fares
The fare for demand-response service is $1.00 one-way for curb to curb service. The fare for approved door to door service is $1.00 one-way. Payment for the fare must be in cash and in the exact amount. Payment is due at the time of boarding.
Passenger companions and personal care attendants shall pay a fare of $1.00 one way. Additional guests will be scheduled on a space available basis, payment of the fare must be in cash and in the exact amount. All fares shall be paid at the time of boarding.