Employee Safety Reporting Program
The Employee Safety Reporting Program is available to NCRTD employees ONLY. The NCRTD has established and implemented a formal safety reporting program that allows its employees to voluntarily report, either anonymously or directly to their supervisor or Human Resources department, any safety issues, conditions, or concerns they may see during their day-to-day delivery of transit services. This voluntary safety reporting program is separate from NCRTD’s mandatory reporting requirements for accidents and incidents.
The program is designed to improve bus and workplace safety by collecting and analyzing reports which describe unsafe conditions or hazards and near miss situations within the NCRTD workplace or within its bus operations.
The employee safety reporting program (ESRP) provides protections for employees who report safety issues, concerns, or conditions and ensures that discipline will not be applied, and employees have protection against reprisal or any other adverse action for reporting a safety issue, concern, or condition. Employees who report safety issues, concerns, and conditions are also generally protected under Occupational Safety and Health Administration whistleblower protections.
The ESRP also describes employee behaviors that are not protected under the program and may result in disciplinary action, such as an employee engaged in an illegal act, committed gross negligence, or deliberately or willfully disregarded regulations or NCRTD procedures.
NCRTD is committed to providing feedback to employees who report a safety issue, condition, or concern. This feedback is provided either directly in a one-on-one conversation or through the safety meeting platform. The feedback addresses what, if any action, will be taken to address the reported safety issue, condition, or concern.
NCRTD’s ESRP includes the availability of a short, one-page safety reporting document for employees to fill out or supervisors to fill out if an employee reports a safety issue, condition, or concern verbally.
Dispatchers keep a hazard log to record issues, conditions, or concerns reported via radio by bus operators.
Employees also have the option to submit anonymous safety concerns online through the NCRTD website’s safety reporting component. Employees can submit contact information if they wish to, but it is not required.
SUBMIT A SAFETY CONCERN (Click here)