CURRENT STATUS ON NCRTD ROUTES:
NOTE ON DEMAND SERVICE:
Passengers whose route is currently operating on a temporary Demand may reserve a ride FROM any designated stop on the route TO any designated stop on the route within the service hours. Passengers must reserve a ride at least 24 hours in advance by calling 866-206-0754 ext. 2.
Please refer to the ROUTES section to determine the latest information on your route.
NCRTD STATEMENT ON MEASURES IN RESPONSE TO COVID-19:
North Central Regional Transit District’s RTD Blue Buses provide vital transportation services within north central New Mexico. The District respects that people may be feeling anxiety and concern about the safety of public transit in the regards to COVID-19; we take this very seriously. We continue to clean and disinfect our vehicles daily and regularly utilize a disinfecting fogger. Our top priorities are to continue service to the public, and to keep them and our employees healthy and safe. Thank you for partnering with us to help prevent the spread of any germs and flu. The District asks that anyone experiencing flu symptoms refrain from boarding our vehicles. Thank you for partnering with us to help prevent the spread of any germs and flu.
FACE COVERINGS ARE ENCOURAGED.
THE POJOAQUE/NAMBÉ ROUTE IS NOW SERVED BY A DIAL-A-RIDE SERVICE!
TWO TYPES OF SERVICE WILL BE AVAILABLE:
Subscription and Reservation:
Subscription service will be offered for any trip that occurs every week, originates and terminates at the same scheduled location, at the same hour each day. Requests for subscription service must be made at least one (1) day prior and up to four (4) days in advance.
RESERVATIONS AND CANCELLATIONS
Monday – Friday: 6:00 am to 5:00 p.m.
Reservation service will be available to all for any trip. Requests for reservation service may be made at least one (1) day prior and up to four (4) days in advance. However, single trip reservations may be made up to one (1) hour in advance on the same day where space is available. NCRTD will be taking reservations from 6:00 a.m. to 5:00 p.m. Monday through Friday. Reservations for service on Monday or the day after a holiday, shall be received on the NCRTD’s voice messaging service. Whenever possible, a return trip will be scheduled.Please notify us of any cancellations immediately.
There is no fare for Dial-a-Ride service.
Hours and Days of Service:
The Dial-A-Ride service shall operate from 8:00 am to 4:00 pm, Monday through Friday. No Saturday or Sunday service is provided at this time. Service is not offered on the following holidays: New Year’s Day, Dr. Martin Luther King Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, Day after, Thanksgiving, Christmas Eve Day and Christmas Day.
In the unlikely event of service cancellation due to inclement weather, NCRTD personnel will attempt to contact all
scheduled passengers at the telephone numbers provided when the reservation was made.
Riding Dial-a-Ride Service:
Dial-A-Ride passengers should be ready to go fifteen (15) minutes before the scheduled pick-up time. NCRTD will make every effort to arrive as close to the scheduled pick-up time as possible. However, NCRTD may arrive up to fifteen (15) minutes before or fifteen (15) minutes after the scheduled pick-up time. If a passenger knows that he/she will be detained during a medical appointment, the passenger should call NCRTD at 866-206-0754 as soon as possible.
Paratransit Door-to-Door service will also be available within the Dial-A-Ride area, and a pre-approval application process is required. There is no fare for qualified Paratransit Door-to-Door service within the Pojoaque/Nambé Dial-A-Ride area.