EMAIL & TEXT (SMS) NOTIFICATIONS
Consider this your direct line to RTD news and service updates. By signing up for our free email or text message (SMS) alerts, you will receive rider alerts, along with other pertinent information directly to your email or text message inbox. Sign up for the topics that interest you, including:
- Rider Alerts (changes to routes/schedules and other important notices)
- Public Announcements (boarding meetings, vendor bidding opportunities, etc.)
HOW TO SIGN UP
To register to receive alerts, you will need a valid email address and/or cell phone number. Start by visiting the Blue Bus Tracker and choosing Sign Up for an Account. Once you have verified your account, fill out your personal information and begin choosing from the variety of alert options available. Now you will be able to receive notifications regarding public announcements and route-specific information. You can also change your alert subscriptions or delete your account at any time.
How to Register & Set Up Alerts
1. Registering with the Blue Bus Tracker
At the top right of the Blue Bus Tracker page you will see “Login.” Choose the “Sign up here” option at the bottom of the login box. Please enter a valid email address and password to register for your account.
2. Confirm your email
Once you have registered, you’ll receive an email with your validation code. Enter that in the according area to confirm your account.
3. Fill out your personal information
For your Blue Bus Tracker alerts to best meet your needs, start by filling out the personal information form. You will also be able to choose what kind of messages you would like to receive, as well as your quiet times (the times you would not like to receive information from us), and the type of notifications you prefer. For those interested in the text message (SMS) alerts option of Blue Bus Tracker, this is where you can provide your phone number and then verify it.
4. Choose your routes
Start by choosing the routes you would like to receive alerts about from the drop-down menu. Once you’ve chosen your route or routes, there are a number of available options to customize your notifications preferences. You’ll be able to choose the direction of the route, stops(s), departure time range, notification timing, and much more.
5. Save all changes
Remember to save all of your changes to your alert information prior to exiting.
6. Deleting your account
If you ever decide you no longer want to receive alerts, there’s always the option to delete your account. In the “personal info” section you will find a “delete account” option.
Sign Up for ALL Routes
How to sign up for ALL routes
To subscribe to our alerts for ALL of our routes, simply check the check box shown below and then click “Save Changes”. You will find this dialogue box by logging into TracktheBlueBus.com with your username and password. Once you are logged in, click on your profile button on the top right corner of the page. This will bring up the dialogue box.
Sign Up for SPECIFIC Routes
How to Sign Up for SPECIFIC Routes
1. In order to begin choosing which routes you would like to receive alerts for, you must first check the “Route Specific” check box. You will find this dialogue box by logging into TracktheBlueBus.com with your username and password. Once you are logged in, click on your profile button on the top right corner of the page.
2. Once that is complete, then click the “My Routes” tab.
3. Then, select your route from the drop down menu.
4. Click “Add Route”
5. Check the “subscribe to route messages” checkbox. Note, that checkbox is saved as soon as it’s clicked, it’s not controlled by the “save changes” button.
6. You can repeat steps 2-4 as many times as needed.
WE RESPECT YOUR PRIVACY
NCRTD will not sell, lease, or otherwise distribute or disclose your email address to outside parties unless required by law.
Customers who subscribe to this service agree that use is at the customer’s sole risk and expense and without liability on the part of NCRTD.
The customer is responsible for any mobile phone service data charges for email service. Please note that mobile phone customers may not be able to receive email in some geographical areas or with some service providers. To reliably find out the status of NCRTD service, call 866.206.0754

