CURRENT STATUS ON NCRTD ROUTES:
NOTE ON DEMAND SERVICE:
Passengers whose route is currently operating on a temporary Demand may reserve a ride FROM any designated stop on the route TO any designated stop on the route within the service hours. Passengers must reserve a ride at least 24 hours in advance by calling 505-629-4725 ext. 1.
Please refer to the ROUTES section to determine the latest information on your route.
NCRTD STATEMENT ON MEASURES IN RESPONSE TO COVID-19:
North Central Regional Transit District’s RTD Blue Buses provide vital transportation services within north central New Mexico. The District respects that people may be feeling anxiety and concern about the safety of public transit in the regards to COVID-19; we take this very seriously. We continue to clean and disinfect our vehicles daily and regularly utilize a disinfecting fogger. Our top priorities are to continue service to the public, and to keep them and our employees healthy and safe. Thank you for partnering with us to help prevent the spread of any germs and flu. The District asks that anyone experiencing flu symptoms refrain from boarding our vehicles. Thank you for partnering with us to help keep our community safe.
FACE COVERINGS ARE ENCOURAGED.
YOUR RIGHTS UNDER TITLE VI
The North Central Regional Transit District (NCRTD) operates its programs and services without regard to race, color, or national origin in accordance with Title VI of the 1964 Civil Rights Act. Any person who believes that she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with our agency.
For more information on the NCRTD’s civil rights program, and the procedures to file a complaint, please call phone #505.629.4713, email: anthonym@ncrtd.org, visit our administrative offices at 1327 North Riverside Drive, Española, NM 87532, or visit www.ncrtd.org. Click HERE to access the complaint procedures and form.
A complainant may file a complaint directly with the Federal Transit Administration (FTA), Office of Civil Rights, Attention: Title VI Program Coordinator, East Building, 5th Floor-TCR, 1200 New Jersey Ave., SE, Washington, DC 20590. Phone #: 202.366.4043.
For more information on the New Mexico Department of Transportation’s civil rights program, and the procedures to file a complaint, please call phone #1.800.554.0936 or 505.470-6739, email: ADA.TitleVICoordinator@state.nm.us; or visit our administrative offices at 1596 Pacheco St., Santa Fe, NM 87505. For more information, visit www.dot.state.nm.us.
If this information is needed in another language, please contact the NCRTD at 505.629.4713.
El North Central Regional Transit District ofrece programas y servicios sin hacer distincion de raza, color y nación de origen, según el Título VI de la Ley de Derechos Civiles de 1964. Cualquier persona que cree que ha sido perjudiciada por una práctica discriminatoria ilegal bajo el Título VI, puede presentar una queja con la agencia.
Para obtener más información sobre el programa de derechos civiles del North Central Regional Transit District o sobre los procedimientos a seguir para presentar una queja, llame al #505.629.4713; o a traves de email, contacte al Director Ejectivo: anthonym@ncrtd.org; o visite nuestra oficina administrativas en 1327 North Riverside Drive, Española, NM 87532. Para obtener más información, visite www.ncrtd.org. Haga clic AQUÍ para acceder a los procedimientos y al formulario de quejas.
Tambien puede presentar una queja directamente a la Administración Federal de Tránsito (FTA), Oficina de Derechos Civiles, Atención: Coordinador del Programa de Título VI, East Building, 5th Floor TCR, 1200 New Jersey Ave, SE, Washington. , DC 20590. Teléfono#: 202.366.4043.
Para obtener más información sobre el programa de derechos civiles del Departamento de Transporte de Nuevo México o sobre los procedimientos a seguir para presentar una queja, llame al #1.800.554.0936 o al #505.470-6739; o a traves de email: ADA.TitleVICoordinator@state.nm.us; o visite la oficina administrativas en: 1596 Pacheco St., Santa Fe, NM 87505. Para obtener más información, visite www.dot.state.nm.us.
Si necesita información en otro idioma, por favor póngase en contacto con el NCRTD al #505.629.4713.