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NCRTD Paratransit Service’s – ADA

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Winding Santa Fe Road

CURRENT STATUS ON NCRTD ROUTES:

NOTE ON DEMAND SERVICE:

Passengers whose route is currently operating on a temporary Demand may reserve a ride FROM any designated stop on the route TO any designated stop on the route within the service hours. Passengers must reserve a ride at least 24 hours in advance by calling 505-629-4725 ext. 1.

Please refer to the ROUTES section to determine the latest information on your route.

NCRTD STATEMENT ON MEASURES IN RESPONSE TO COVID-19:

North Central Regional Transit District’s RTD Blue Buses provide vital transportation services within north central New Mexico. The District respects that people may be feeling anxiety and concern about the safety of public transit in the regards to COVID-19; we take this very seriously. We continue to clean and disinfect our vehicles daily and regularly utilize a disinfecting fogger. Our top priorities are to continue service to the public, and to keep them and our employees healthy and safe. Thank you for partnering with us to help prevent the spread of any germs and flu. The District asks that anyone experiencing flu symptoms refrain from boarding our vehicles. Thank you for partnering with us to help keep our community safe.

FACE COVERINGS ARE ENCOURAGED. 

IN ADDITION TO THE FIXED ROUTE SERVICE, NCRTD ALSO PROVIDES AN ADA PARATRANSIT SERVICE

This is “origin to destination” transportation service for persons with disabilities who cannot use the regular bus service. It is primarily curb to curb service, but door to door service is provided upon request. This service is provided during the same days and hours of operation of the fixed route service.

Individuals who wish to be considered for this service will need to complete an application, have the information verified by a medical professional, and be certified by us as ADA paratransit eligible. There is no cost for this service within the designated ADA Zone, as indicated in the policy.

The bus operator will assist an individual to get on or off the bus, but will not load or unload the individual’s personal belongings or carry-on items. If an individual needs assistance beyond this, The District recommends that he/she be accompanied by a personal care attendant or companion. 

Reservations and cancellations are accepted on all days prior to service.  To speak to a reservationist, call Monday – Friday from 6:00 am to 5:00 pm.  On days when the office is closed, please leave a message on our voicemail.

For more information on our paratransit service, or to request an application to be mailed, please call us at 505-629-4725 ext. 1.

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Please see the links below for the official policies and applications.