Enhancing the Rider Experience
Promoting safety, comfort, and respect for all passengers. Please adhere to seating, attire, and pet regulations, and refrain from smoking, eating, loud music, and disruptive behavior. Together, we ensure a pleasant journey for everyone, supported by surveillance, driver assistance, and community responsibility.
Transit Operators have the authority to refuse service to passengers violating the North Central RTD passenger conduct policy. North Central RTD Staff and Management may temporarily or permanently suspend passengers for misconduct.
North Central RTD Rider Suspension Policy
The North Central Regional Transit District (NCRTD) is committed to providing quality public transportation for passengers and a safe working environment for employees. There are times when a transit customer’s behavior disrupts or endangers the health and safety of its employees or members of the public. The purpose of this policy is to provide guidance for NCRTD personnel when considering whether to suspend, remove, or refuse transit service to passengers who engage in various forms of disruptive conduct. The Executive Director may promulgate and issue administrative and operational procedures for the implementation of this policy. The terms rider, passenger and customer are variously used to describe persons who are not employees of the NCRTD that may have occasion to use NCRTD vehicles, property or services.